The 5S's:
1.) Sort (sometimes referred to as "Set")
2.) Straighten (sometimes referred to as "Sort")
3.) Shine
4.) Standardize
5.) Sustain
The term "6S" is now being coined and used by many, which incorporates SAFETY. Safety is always a prerequisite for any project or event and should be reviewed at every stage.
The naming conventions are as not as important as taking each step in order and completing each before moving on the next.
The success of 5S is due to its simplicity, ease of understanding, quick impact, and universal applications. It can be applied in production areas, office areas, and information systems.
Workplace 5S reflects on the company's overall performance and perception. The changes from a the program will also reduce job hazards and improve safety in the workplace.
Sustaining a 5S Program
The program is not over after a one time start and successful event. Like any Six Sigma project, there must be controls and countermeasures defined and 5S uses an ongoing audit system.
That is often when the momentum starts and the engagement begins with many quick hits and positive physical changes. 5S is often one of the components in every Kaizen Event.
Audits should be conducted by unbiased employee(s) and owned by those that work and lead the area or department. EVERYONE in the workplace should have a responsibility and accountability to specific area.
The results of an audit are most commonly shown using a radar chart as shown below. These can quickly be created using Excel. The results of the actual audit, improvement opportunities, and the charts should be placed on display in that area.
5S Scoring Charts


The 5S AUDIT
The scores are subjectively rated from 0 to 5 as whole numbers with the following criteria as a guide.
0: zero effort, no evidence, not started
1: activity started with minimal effort but not sustainable
2: widespread activity with more opportunity for improvement
3: minimum acceptable level sustained for a month
4: all encompassing activity and sustained for over a month
5: best in class and sustained for at least six months
There are several books, videos, and templates on the market to purchase. The most recommended sources are shown within the Six Sigma Material store.
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